After we receive your application, we will review it to ensure it is complete. If we need additional information, we will mail a letter explaining what additional information we need. We will put your application on hold until we receive the additional information. If we have not received the additional information by the December 31st deadline, we will disapprove your application as incomplete.
After we have all of the information we need, we will mail a notification that you have been approved for the program, or—if you were not approved—explain why you did not qualify.
If you qualify, we will automatically adjust your taxes. If your application is approved by September 1st, the tax relief should appear on the tax bill you receive in October. After that date, a refund for the benefit amount will be issued to whoever paid the taxes (you or your mortgage company) in November.